Help Center

Everything you need to get reading, and what to try when something is not working.

Getting started

Installing the app. QTOON is available on Android through Google Play. Search for "QToon" or use the download button on this site. An iOS version is coming; there is no App Store release yet, so treat any other listing with suspicion.

Do I need an account? No. You can browse and read straight away. Creating a free account is what lets your library, bookmarks and reading progress follow you to another device.

Reading

Finding something to read. Browse by genre from the home screen, or open the catalog to see what is trending and what updated today. New chapters land every day.

Following a series. Bookmark a series and it appears in your library, with your place saved so you can pick up where you stopped.

Offline reading

Downloading chapters. Open a series and download the chapters you want. Downloaded chapters are readable with no connection — useful on flights and commutes.

Running out of space. The storage manager in the app shows what is downloaded and lets you remove chapters you have finished.

A download will not finish. Check that you have a stable connection and enough free storage, then retry. If it keeps failing, removing the partial download and starting again usually clears it.

Accounts and syncing

My library is not syncing. Syncing needs an account, and the same account signed in on both devices. Confirm you are signed in, then open the app while connected.

Changing your email or password. Both can be updated from your profile in the app.

Still stuck?

If none of the above helps, get in touch through our contact page. Telling us your device model, Android version and app version helps us find the problem faster.